Replacement Warranty Policy

We are on servermart.net offering all Genuine Products. Many of the product comes with a brand warranty and some don’t. If there is any warranty for any particular product, it shall be clearly written on the website or on the invoice or there may have a separate warranty card for the different time periods. Please bear in mind that a Replacement warranty will be only available once for a particular product and during the period if the product got the same or other issues from the second incident it will cover as a service warranty. In a simple way,- Replacement warranty is valid at one time only. We are unable to replace it more than one time.

Here is the simple and easy way to get a replacement, if there is an issue such as

• Manufacturing fault
• OS-related fault but NOT for any Apps
• If there is no power due to a device issue (No warranty for any kind of accessories. Such as Remote, Keyboard, Light, Battery Etc.)
• If the product is restarting or not running even 60% of its performance.

In general, if there is any product sold with a Replacement warranty, It means you will get a new product after inspection and if it qualifies. There are many reasons, it may get rejected or not eligible to get a replacement. Here are a few reasons for your kind reference-

• If there is any physical damage
• If there is any burn or similar
• If the product is not with the original software or warranty void stickers
• If the product is used abnormally or in such an environment it is not supposed to be.

If there is such an environment that we don’t have enough product to give a quick replacement, it may take a little longer time to get the product as a replacement. If we don’t get the product and if there is no chance to get it in the near future, we may offer a service warranty instead.

Further Reads: If you have other issues with your product or purchase, please read our detailed Return Policy for other terms and conditions which may help you better.