{"id":17706,"date":"2026-09-04T12:17:42","date_gmt":"2026-09-04T12:17:42","guid":{"rendered":"https:\/\/servermart.net\/web\/?page_id=17706"},"modified":"2026-09-04T12:17:42","modified_gmt":"2026-09-04T12:17:42","slug":"terms-conditions-2-4","status":"publish","type":"page","link":"https:\/\/servermart.net\/web\/?page_id=17706","title":{"rendered":"Delivery Policy"},"content":{"rendered":"<p>&nbsp;<\/p>\n<h4>1. Shared &amp; Reseller Hosting<\/h4>\n<p>Delivery Time: Instant (automated). After successful payment, your hosting account is created and ready within 1\u20135 minutes.<br \/>\nManual Orders: If the automated system fails, our team will manually provision your account within 2\u20134 hours during business hours.<\/p>\n<h4>2. VPS (Virtual Private Server)<\/h4>\n<p>Delivery Time: Up to 2 hours after payment confirmation.<br \/>\nMost VPS plans are provisioned automatically. Custom configurations may take up to 24 hours.<br \/>\nYou will receive an email with your IP address, root password, and SSH\/RDP login details.<\/p>\n<h4>3. Dedicated Servers<\/h4>\n<p>Delivery Time: 24\u201372 hours depending on hardware availability and configuration.<br \/>\nCustom builds (e.g., custom RAM\/disk) may take up to 5 business days.<br \/>\nYou will be notified once the server is racked, networked, and tested.<\/p>\n<h4>4. Domain Registration<\/h4>\n<p>Delivery Time: Instant to 24 hours depending on the domain extension (.com, .net, .bd).<br \/>\nFor .bd domains (Bangladesh), registration is manual and may take 1\u20133 business days due to registry processing.<br \/>\nYour domain is active once you receive the confirmation email from us.<\/p>\n<h4>5. SSL Certificates<\/h4>\n<p>Delivery Time:DV (Domain Validation): 5\u201330 minutes after approval.<br \/>\nOV\/EV (Organization\/Extended Validation): 1\u20133 business days due to manual verification.<br \/>\nThe certificate files and installation instructions will be sent to your email.<\/p>\n<h4>6. Additional Services (Migrations, Add-ons, Licenses)<\/h4>\n<p>Website Migration: Typically completed within 24\u201348 hours after you provide FTP\/cPanel credentials.<br \/>\ncPanel \/ WHMCS Licenses: Activated instantly after payment.<br \/>\nDedicated IPs: Provisioned within 1\u20132 hours.<\/p>\n<h4>7. Delivery Failure &amp; Delays<\/h4>\n<p>If your service is not delivered within the stated timeframe:<\/p>\n<p>Check your spam folder for our confirmation emails.<br \/>\nContact our support team via ticket or live chat.<br \/>\nWe will investigate and resolve the issue within 4 hours.<\/p>\n<p>Refund for Non-Delivery: If we fail to deliver your service within 48 hours of the stated timeframe (excluding .bd domains), you are entitled to a full refund for that service.<\/p>\n<h4>8. Delivery Method<\/h4>\n<p>All services are delivered digitally via:<\/p>\n<p>Email (login credentials, control panel URLs, IP addresses)<br \/>\nClient Area (your account dashboard at https:\/\/portal.servermart.net)<br \/>\nNo physical shipment is involved.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; 1. Shared &amp; Reseller Hosting Delivery Time: Instant (automated). After successful payment, your hosting account is created and ready within 1\u20135 minutes. Manual Orders: If the automated system fails, our team will manually provision your account within 2\u20134 hours during business hours. 2. VPS (Virtual Private Server) Delivery Time: Up to 2 hours after [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"template-full.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-17706","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/servermart.net\/web\/index.php?rest_route=\/wp\/v2\/pages\/17706","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/servermart.net\/web\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/servermart.net\/web\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/servermart.net\/web\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/servermart.net\/web\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=17706"}],"version-history":[{"count":1,"href":"https:\/\/servermart.net\/web\/index.php?rest_route=\/wp\/v2\/pages\/17706\/revisions"}],"predecessor-version":[{"id":17707,"href":"https:\/\/servermart.net\/web\/index.php?rest_route=\/wp\/v2\/pages\/17706\/revisions\/17707"}],"wp:attachment":[{"href":"https:\/\/servermart.net\/web\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=17706"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}